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Privacy Policy

The purpose of this Privacy Policy of Le Capucin Inc., doing business under the name “Le Capucin”, is to record the statement it has put in place in order to establish the rules governing the processing of personal information of users on its website www.Le Capucin.ca (hereinafter: the “Website”). Le Capucin is sensitive to questions related to the protection of personal information of users on the Internet and wishes to collaborate with users of the Website by informing them about the security measures implemented on the Website and the way in which Le Capucin manages the personal information, in order to promote respect for the privacy of Users.

The purpose of this Confidentiality Policy is to inform you (hereinafter: “You” or “the User”) of the nature of the personal information which may be collected and / or used by Le Capucin and communicated to third parties in certain cases. special cases.

Browsing the Website as well as the simple activation of one or the other of the hyperlinks constitutes acceptance of this Privacy Policy and implies your knowledge of the scope thereof.

Please read the following lines carefully and refer to them periodically to be on the lookout for any changes and updates that may be made. Indeed, Le Capucin reserves the right to revise the terms of this Privacy Policy at any time without notice. Use of the Website after the posting of a modified version of the Privacy Policy will constitute acceptance of the modifications made to it. you are therefore invited to consult this Privacy Policy on a periodic basis.

You will note that unless there is a specific provision in this Privacy Policy, the other terms provided for in the Terms and Conditions of Use of the Website continue to govern the rights and obligations of the User and of Le Capucin.

User consent

As much as possible Le Capucin’s objective is to limit the collection of personal information on the Website but when the obtaining of personal information by the User is required or necessary, it takes reasonable means to explicitly request the prior consent of the User. It is possible for the User to withdraw or limit this consent, in particular by unsubscribing from services offered on the Website or by modifying their profile. The User may also contact a representative of Le Capucin who is responsible for the protection of personal information for Le Capucin at the contact details mentioned below. However, by withdrawing or limiting this consent, it is possible that certain features or services offered on the Website will no longer be accessible or available, in whole or in part. The term personal information generally refers to all information about an identifiable individual. Personal information that Le Capucin may collect, use and disclose through its Website may include name, mailing address (including postal code), telephone number and email address.

Collection and processing of personal information

In very specific circumstances, for example, when creating a profile or an account in the name of the User, voluntarily registering for the various services for publishing advertisements, purchasing a package, participation in a contest or a survey, transmission of promotions, catalogs or emails or to answer general questions, Le Capucin requires that you enter your name, address (including postal code), telephone and / or email address in a form that appears on the screen. Depending on the circumstances, the User has the option of limiting the scope of the personal information he discloses. The User can also instruct certain categories of users not to communicate with him, it being understood that Le Capucin has no control over unsolicited offers that may be made to him given the public nature of certain personal information available. on the website.

Also, when you make a purchase of Le Capucin product (s) or services that are available on the Website, it will be necessary for you to provide certain personal information or financial data, such as your credit card number and date of payment. ‘expiration, so that an online transaction can be completed. This information is managed by the provider LightSpeed ​​which has its own privacy policy.

Also, the voluntary dissemination of personal information by email from a User to Le Capucin is not covered by this Privacy Policy. You should therefore always exercise caution when transmitting personal information by this means of communication since you transmit this information at your own risk. Le Capucin disclaims all liability in this regard. At all times, Le Capucin encourages you to remain cautious and attentive when browsing the Internet.

Reasons for collecting personal information

The collection of this personal information relating to the User primarily allows Le Capucin to be able to allow any User to communicate with him when he places an advertisement on the website. The collection of personal information also makes it possible to provide you with a service that responds to your choices, to reach you and to send you, from time to time, information by e-mail.

Limitations on the communication of personal information

In general, Le Capucin uses personal information collected about a User for internal purposes only. Thus, except with regard to the personal information that you agree to communicate in the context of an advertisement on the website, it is important to specify that advertisers, other clients or partners of Le Capucin have, at no time , access to your personal information. Only Le Capucin has access to this information transmitted through the website. If personal information were to be requested from you for another reason, you would be automatically and expressly notified at the same time that this information was requested from you. No personal information will be made available to third parties without your express prior authorization. In addition, we would like to mention that all personal information collected on the website is stored in areas inaccessible to the public.

Le Capucin uses or provides the personal information of a User only for the purposes for which a User has given his consent. Le Capucin does not sell or transmit to third parties, in any way whatsoever, the personal information collected on any User, it being understood that it may however transmit to third parties or sell statistical data that it collects within the framework of survey that does not involve the collection of personal information.

Notwithstanding the foregoing, it goes without saying that Le Capucin will be entitled to disclose personal information concerning a User in the following limited circumstances: at the request of a judicial authority or in good faith considering that this action would be necessary for Le Capucin to: (a) comply with any applicable law or regulation; (b) intervene or act in a lawsuit or a claim brought against Le Capucin; (c) protect or defend their rights or the property of Le Capucin, or those of other users of the Le Capucin Website; and (d) take actions or take action, in exceptional circumstances, which are intended to protect the personal safety of other users of the Le Capucin Website, or that of the general public.


Security measures

Le Capucin has adopted reasonable security measures for its Website, in order to protect, according to the means available, the personal information of Users against unauthorized access, use or reproduction. In particular, Le Capucin’s servers are protected by firewall-type technology. However, no security mechanism is 100% secure and you should therefore be aware that there is always a certain limited risk that the personal information you transmit to Le Capucin may be unintentionally or illegally appropriated or disclosed by third party, through no fault on the part of Le Capucin and without your consent. Le Capucin declines all responsibility with regard to the fact that such personal information about you may be appropriate or disclosed without authorization, except in cases of gross negligence or gross negligence on its part. The User is required to inform Le Capucin without delay in writing as soon as he becomes aware of any unauthorized appropriation or disclosure of his personal information so that Le Capucin can take the appropriate steps in a timely manner.

Use of “cookies” (or “cookies”)

Cookies make browsing the Internet easier. Le Capucin uses an element of your browser called a “cookie” to recognize the IP address of your computer and to count the number of visitors and to compile statistics of visits to the Website. A “cookie” is a data file that is written to the computer’s hard drive when a user accesses a website as is the case when you access the Website. Thus, the cookie can increase the usefulness and speed of the User’s navigation by saving data concerning his past visits, his profile or his preferences.

The use of cookies is now a standard in the IT field and the rules for third party cookies have changed a lot since 2021. Most Internet browsers usually accept cookies by default if they are 1st and 2nd party. . you can always change your settings to refuse cookies on the Website if you wish. In this case, however, you may not be able to benefit from all the functionality of the website.

On the one hand, Le Capucin uses cookies for the purpose of establishing or estimating the traffic or attendance, which is otherwise anonymous, on the Website. Each User accessing the Website is assigned a unique cookie which is then used to determine repeat visits as opposed to the initial visit.

This is data which cannot make it possible to know the identity of the User, but which is useful for Le Capucin’s advertising services. Indeed, we can tell our advertisers how many users have visited the Website during a given period and for how long, so that advertisers can be able to measure the real or probable impact of their advertisements on the Website. Therefore, this information is also used to develop our advertising rates. Through this information, advertisers purchasing advertising space on the Website can in no way know your identity.

On the other hand, Le Capucin uses cookies in order to offer you personalized services that you desire, for example, access to specialized content, your favorites, etc. To obtain these personalized services, we ask you to complete a “Quick registration” form on which you must provide us with certain personal information in order to have access to the “My profile” area where information on your preferences for certain content, packages or activities broadcast may be selected in certain sections of the Website. By registering, a cookie will allow you to be recognized on each subsequent visit you make to the Website, unless you delete all your cookies in the “Internet Options” section of your Internet browser.

In addition, these cookies are used by Le Capucin for the sole purpose of offering content or advertising that corresponds to the geographical location of the User, in order to allow him to obtain a better experience within the framework of the use of the Website. This information is strictly intended for Le Capucin’s use and is not accessible to any of our customers, partners, advertisers or other external parties.


Request access

Any User who has communicated personal information to Le Capucin through the Website is entitled to consult, rectify or update the personal information concerning him by modifying his online profile or by submitting a written request to the person in charge of the protection of personal information mentioned in the Privacy Policy. In the event that a request is forwarded to Le Capucin, the latter will follow up promptly. In addition, Le Capucin will then ensure that the User is informed what personal information has been collected about him and will provide access to this information by sending him a copy, if applicable. In the event that Le Capucin cannot provide access to certain personal information collected, Le Capucin will then communicate to the User the reasons for such an impediment as well as the remedies available to it in such a case. Access to personal information that appears in the User’s file is free. However, reasonable fees may be charged to the User to offset the costs of transcribing, reproducing or transmitting this personal information. In such a case, the User will be notified of the amount that may be billed to him in advance.

Retention and destruction of personal information

Le Capucin may keep a file relating to a User containing personal information collected through the Website. Le Capucin uses, communicates or keeps this personal information for as long as it may be necessary. Le Capucin will see to the establishment of retention periods and procedures relating to the retention and secure destruction of personal information, all in an effort to maintain its confidentiality.

Communication with Le Capucin

For any complaint or other question concerning the User’s personal information or the application and interpretation of this Privacy Policy, you can contact the person in charge of the protection of personal information at Le Capucin at the following email address: A / S: Person in charge of personal information, Le Capucin Inc. Email: info@leCapucin.ca